"Do you maybe need help with the application or the device? Call us!"
Contact the Medido helpdesk to change the settings.

The following settings can be adjusted:

  1. Volume
  2. Melody
  3. Lighting

  4. Cut-off length

  5. Non-roll medication signal

  6. Block or adjust dispensing time

  7. Dispensing time*

  8. Language

*Changes of up to +/- 1 hour can be reported to the Medido helpdesk. For combinations and larger changes, please contact your own pharmacy.


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If your question is not listed here, please contact us. We are available 24/7 to answer all your questions. You can reach us via 085-888-5123. Between 10:00 pm and 7:30 am, we are only available for emergencies.