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Helpdesk

"Need help? Look at the most frequently asked questions, Instructions, Possible issues or Medido in the care process"
Contact the Medido helpdesk to change the settings.

The following settings can be adjusted:

  1. Volume
  2. Melody

  3. Lighting

  4. Cut-off length

  5. Non-roll medication signal

  6. Block or adjust dispensing time

  7. Dispensing time*

  8. Language

*Changes of up to +/- 1 hour can be reported to the Medido helpdesk. For combinations and larger changes, please contact your own pharmacy.

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If your question is not listed here, please contact us. We are available 24/7 to answer all your questions. You can reach us via 085-888-5123. Between 10:00 pm and 7:30 am, we are only available for emergencies. 

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