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Helpdesk

"Need help? Look at the most frequently asked questions, Instructions, Possible issues or Medido in the care process"
Follow the next 7 steps to activate Medido

  1. Make sure that Medido is plugged in.

  2. Turn on Medido using the yellow switch.

  3. Place the cover flap and the collection tray in the desired position.

  4. Squeeze the legs of the cover flap towards each other before placing it in Medido.

  5. Place the collection tray at the desired height.

  6. Call the Medido helpdesk to activate the Medido (085 - 888 5123).

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If your question is not listed here, please contact us. We are available 24/7 to answer all your questions. You can reach us via 085-888-5123. Between 10:00 pm and 7:30 am, we are only available for emergencies. 

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