Remove the first and the last pouch from the medication roll.
The first and last pouches on the medication roll may be empty. This is because Medido does not recognise these as medication moments. Remove these pouches in order to avoid any errors.
Roll up the medication roll correctly. The first fold is at 4 cm from the end of the roll. Roll up the bags loosely, making sure that the text is on the outside of the roll. Start rolling, beginning with the last pouch.
Gently tap the medication roll on a flat surface with the sealing edge facing upwards. Tapping the medication roll a few times will move the medicines to the left-hand side of the roll. This will ensure successful dispensing.
Next, check that the time on the first bag corresponds to the next reminder signal, as indicated on the dispenser display.
If your question is not listed here, please contact us. We are available 24/7 to answer all your questions. You can reach us via 085-888-5123. Between 10:00 pm and 7:30 am, we are only available for emergencies.