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Helpdesk

"Need help? Look at the most frequently asked questions, Instructions, Possible issues or Medido in the care process"
Follow the next 3 steps to take out the medication early
  1. Press and hold the OK-button until you hear a double beep (+/- 5 seconds).

  2. The next medication moment will be dispensed (up to 24 hours before the dispensing moment).

  3. If you want to request several medication moments, repeat this procedure.


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If your question is not listed here, please contact us. We are available 24/7 to answer all your questions. You can reach us via 085-888-5123. Between 10:00 pm and 7:30 am, we are only available for emergencies. 


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