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Instruction videos and manuals

Here you’ll find the official manuals for the Medido medication dispenser. This section provides access to all essential documents, including the user manual and quick start guide. These resources offer clear, step-by-step information on installation, usage, and maintenance—ensuring the dispenser is used efficiently, safely, and with confidence.

Instructional videos_medido_manuals
Medido-freestanding-bfb73c7e

Medido Medicine Clock

Manuals, possible notifications and instructional videos

Instructional videos

Manuals

Possible notifications

Dispensing problem

Watch the instructional video here:

 

If this does not work, please contact Medido customer service.

Charging problem

Watch the instructional video here:

 

If this does not work, please contact Medido customer service.

No mains power

Watch the instructional video here:

 

If this does not work, please contact Medido customer service.


 

Medido.2.0-92bbd626

Medido 2.0 & 2.0F

Manuals, possible notifications and instructional videos

Instructional videos

Manuals

Possible notifications

Dispensing problem

    1. Resolve the problem using the solution card in the manual.
    2. Contact the client or have the team visit if necessary to resolve the problem.

    If resolution does not succeed, contact Medido Customer Service.

Charging problem

Loading the roll did not go well.
  1. Please check and reload the roll.
  2. No success? Please contact Medido Customer Service.

No mains power

Plug is unplugged or adapter is not working.

  1. Contact the client (if this fails, contact the care team).
  2. Have the client or care team check that the plug is still in the socket.
  3. Plug in the adapter.
  4. If the light on the adapter does not illuminate, contact Medido Customer Service.