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Terms and conditions & Privacy policy 

Terms and conditions

Request

Upon request, we are happy to provide you with the Terms and Conditions we apply. Medido adheres to the General Purchasing Conditions for Healthcare (AIVG-2017).

 

Privacy policy

Personal data we process

Medido processes your personal data because you use our services and/or because you have provided these data to us yourself.

Below is an overview of the personal data we may process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, or by phone
  • Location data
  • Data on your browsing behavior across different websites (e.g., if Medido is part of an advertising network)
  • Internet browser and device type
  • IP address

Special and/or sensitive personal data

Our website and/or service does not intend to collect data from visitors under the age of 16, unless they have parental or guardian consent. However, we cannot verify the age of visitors. We therefore recommend that parents remain involved in their children's online activities to prevent data being collected without parental consent.

If you believe that we have collected personal data from a minor without permission, please contact us at marcom.medido@evondos.com so we can delete the information.

Purposes of data processing

Medido processes your personal data for the following purposes:

  • Sending our newsletter and/or promotional materials
  • Contacting you by phone or email when necessary to provide our services
  • Registering users of our services

When you register, we store the personal data linked to your chosen username. These data are stored to simplify future interactions and to allow us to contact you for service purposes.

We do not share your data with third parties unless this is necessary for the performance of our agreement with you or to comply with legal obligations. In the case of suspected fraud or misuse, we may share data with the appropriate authorities.

Automated decision-making

Medido does not make decisions based on automated processing that may have significant consequences for individuals. This refers to decisions made by computer systems or programs without human involvement.

Data retention periods

Medido retains your personal data no longer than strictly necessary for the purposes for which the data were collected.

We apply the following retention periods:

  • Newsletter: as long as you are a customer. You can unsubscribe via the link at the bottom of each newsletter.
  • Quote and contact requests: retained in our online database for up to 3 months after submission.

Sharing of personal data with third parties

Medido only shares your personal data with third parties when this is necessary for the execution of our agreement with you or to comply with legal obligations.

Cookies and similar technologies

Medido uses functional, analytical, and tracking cookies. A cookie is a small text file stored in your browser during your first visit to our website on your computer, tablet, or smartphone.

We use cookies to:

  • Ensure the website functions properly
  • Remember your preferences
  • Optimize website performance
  • Analyze browsing behavior and display relevant content and advertisements

Upon your first visit to our website, we informed you about these cookies and requested your permission for their use.

You can disable cookies through your browser settings and delete any previously stored data. For more information, visit:
https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee

Viewing, modifying, or deleting data

You have the right to:

  • Access your personal data
  • Correct or delete your personal data
  • Withdraw your consent to data processing
  • Object to the processing of your personal data
  • Request data portability (have your data sent to you or a third party of your choice)

To make such a request, contact us at marcom.medido@evondos.com. Please include a copy of your ID for verification purposes. In this copy, black out your photo, MRZ (machine readable zone at the bottom of your passport), passport number, and citizen service number (BSN) to protect your privacy.

We will respond as soon as possible, but within four weeks.

You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/tip-us

How we protect your personal data

Medido takes appropriate security measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration.

Our measures include:

  • Access to personal data is protected by username and password
  • Use of secure connections (SSL) to safeguard data transmission between you and our website

If you suspect your data are not adequately secured or have indications of misuse, please contact our customer service or email marcom.medido@evondos.com.