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Medido Helpdesk

Find the answer to your question.

What is Medido?

Medido is a smart medicine dispenser that dispenses the right medicine at the right time. The automatic medicine dispenser reminds the client of the medication time by means of a reminder signal. Once the client presses the OK-button, the dispenser delivers the correct amount of medication. The pouches are perforated, which makes opening them very easy.

Has the client not responded to the reminder signal within 45 or 75 minutes? Then the dispenser sends a message to the home care provider. If they cannot get in touch with the client, they will make a home visit.

Medido opening hours and accessibility

The Medido helpdesk can be reached 24/7 via 085- 888 5123. Between 10:00 pm and 7:30 am, we are only available for emergencies.

Medido helpdesk phone number

The Medido helpdesk can be reached 24/7 via 085- 888 5123. Between 10:00 pm and 7:30 am, we are only available for emergencies.

What does a Medido cost?

Medido has been covered by all health insurers since 2012.

Is the client not yet registered with a home care organisation, but does need help with taking their medication? Then the client can register with a home care organisation in his or her region with this request for care. Even if the client doesn't require any other type of care provision, he or she can apply for Medido free of charge.

Is Medido reimbursed?

Yes, the Medido service is fully reimbursed by many health insurers. Ask your health insurance company for more information about reimbursements for our automatic medicine dispenser.


Who is Medido intended for?

The medicine dispenser with alarm is meant for clients who need to take several medicines every day. Medido is also a valuable aid for clients with a chronic condition, such as depression, rheumatism, Parkinson, or dementia.

Not sure if the dispenser is suitable for your client? Then fill in the client selection form. It will help you to make a correct and quick selection based on a number of questions.

When should Medido be used?

Does one of your clients take several medicines every day? Or does he or she suffer from a chronic condition, such as depression, rheumatism, Parkinson’s, or dementia? Then Medido is a valuable aid for such a client.

Not sure if the dispenser is suitable for one of your clients? Then fill in the client selection form and use a few questions to quickly make a good selection.

Why use a Medido?

Does a client use several medicines every day and do they sometimes forget to take them on time? Then Medido offers a solution. Medido is also a valuable aid for clients who cannot open the medicine pouches due to reduced hand function.

What are the advantages of Medido?

Are you a client? Then Medido provides security, freedom, ease, rest and improved health through the correct use of medicines. And Medido is fully reimbursed by health insurance companies.

Are you a care provider? Then Medido provides time savings and certainty. The use of medicines can be better controlled thanks to the automatic medicine dispenser. In addition, Medido is easy to use.

Medido and eHealth

Medido is a good example of eHealth. Medido makes remote care possible. The reminder signal ensures that the right medicines are given at the right time.


Would you rather speak to someone?

If your question is not listed here, please contact us. We are available 24/7 to answer all your questions. You can reach us via 085-888-5123. Between 10:00 pm and 7:30 am, we are only available for emergencies. 


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