Helpdesk

• Frequently asked questions
• Manuals & Forms
• Instructions Medido 2.0 and 2.0F
• Prepare Medido
  • Activate Medido
  • Prepare the medication roll
  • Load the medication roll
• Take out the medication
  • Take out the medication
  • Take out the medication early
  • Taking Medido with you
  • Separate medication outside the medicine roll
• Replenish the medication roll
  • Replenish the medication roll
• Remove the medicine roll
  • Remove the medication roll with the dispenser switched off
  • Remove the medication roll in regular use
• Change settings
  • Medido settings
  • Implementing changes in medication use
  • Set a unique reminder signal for separate medication outside of the medication roll
  • Medication stopped by doctor
  • Pause Medido when the client is away
• Use Medido with updated front end
  • Medido 2.0F
• Instructions Medido medicine clock
• Prepare Medido medicine clock
  • Unbox & Activate Medido medicine clock
  • Preparing the medicine roll medicine clock
• Medication & dispensing Medido medicine clock
  • Pre-release moment Medido medicine clock
  • Pre-release Medido medicine clock
  • Forgotten medication Medido medicine clock
• Extra actions Medido medicine clock
  • Medido medicine clock locked
  • Extra actions Medido medicine clock
• Possible issues Medido 2.0 and Medicine clock
• Possible issues Medido 2.0 & 2.0F
  • Forgotten medication
  • No mains power
  • Loading failed
  • Medication roll not loaded
  • Dispenser reports dispensing problem
  • Dispenser is offline
• Possible issues Medido medicineclock
  • Dispensing problem Medido medicine clock
  • No mains power Medido medicine clock
  • Loading problem Medido medicine clock
• Medido in the care process
• Client selection
  • Client selection criteria
  • Client selection form + PDF-download
  • Client meeting
• Register & Sign out
  • Application form
  • Next steps for registration
• Guide the client
  • Guidance initial phase
  • Guidance for regular use
  • Guidance in special situations